western new york integrated care logo

Western New York
Social Care Network

Integrated Care

Better Health with Integrated Care.

Serving Cattaraugus, Chautauqua, Erie, and Niagara Counties

group of people with arms around each others back

Individual Seeking Services for Yourself or Family

Submit a Referral for an Individual

icon showing connected circles

Organizations Interested in Joining Our Network

Services Available

Services available to eligible participants and subject to availability.

Housing and Utilities Support

  • Modifications like ramps, handrails, and grab bars to make your home accessible and safe
  • Repairs to fixing water leaks to prevent mold growth
  • Sealing holes and cracks to prevent pests from entering
  • Modifications to air conditioner, heater, humidifier, or dehumidifier to improve ventilation
  • Assistance with applications for safe and stable housing in the community
icon of plate with silverware

Nutrition and Food Supports

  • Registered Dietitian services and group nutrition classes to support you in choosing healthy foods to meet your needs and goals
  • Prepared meals, fresh produce, or grocery items – tailored to your specific health needs
  • Cooking supplies like pots, pans, small appliances and utensils to prepare meals

Transportation

  • Public or private transportation to non-medical places such as: job interviews, parenting classes, housing court to prevent eviction, local farmers’ markets, and city and state department offices to obtain important documents

Care Management

  • Helping you find a job or training program, apply for public benefits, manage your finances, and more.
  • Connecting you to services like childcare, counseling, crisis intervention, health homes program, and more.

What is the Integrated Care Social Network?

A thriving community goes beyond healthcare. At Integrated Care we are committed to helping our neighbors achieve Better Health through Integrated Care.

The Integrated Care Social Care Network links individuals and families with essential resources that address the social factors impacting health, such as housing, employment, food, and transportation.

Integrated Care is a regional initiative that unites community-based organizations with health centers and behavioral health providers to form a coordinated system aimed at addressing the underlying causes of health inequities. By integrating social supports with health services we work to enhance the overall well-being of Medicaid recipients across Western NY.

Individual Seeking Services

LEARN MORE: To contact the Integrated Care Social Care Network to learn more about services available to individuals with NY Medicaid health insurance – CLICK HERE or Call us: 716-431-5100 extension 1

SELF-SCREEN: To submit a self-screen regarding you health-related social care needs to help determine if you are eligible for services – please CLICK HERE This information will be shared with Integrated Care and a Navigator will reach out to you to discuss your answers and eligiblity.

Submit a Referral

To submit a referral to Integrated Care for an individual click here. The individual will be contacted by a Navigator to provide more information and begin screening and process to determine eligibility for services.

Learn About Our Network

icon showing connected circles

Please click here to contact us regarding joining the Integrated Care Social Network.

Thank you!

Network Directory

New network organizations will be added soon.

Governance Committee

Committee Members

Member Name Title Organization
Stephanie Orlando Chief Operations Officer Western New York Independent Living
Brittany Tranello Executive Director Erie Niagara Area Health Education Center
Broderick Cason Community Engagement & Program Manager Univera Healthcare
Mindy Cervoni President and CEO Community Services For Every1
Frank Cerny Executive Director The Rural Outreach Center (The ROC)
Andrew Davis Chief Operating Officer ECMC
Al Hammonds Chief Operating Officer COPE, WNY / Community Health Center Buffalo
Stacy Goyette Senior Manager, Project Management HEALTHeLINK
Andrea Wanat Chief Executive Officer Value Network
Pastor George Nicholas Chief Executive Officer Buffalo Center for Health Equity
Megan Lostracco-Reed Senior Director, Strategic Initiatives Catholic Charities of Buffalo
Ryan Undercoffer Executive Director Matt Urban Human Services Center
Tara Burgess Executive Director Every Person Influences Children – EPIC
Valerie Nowak Chief Executive Officer Harmonia Collaborative Care
Cindi MacEachon Chief Executive Officer Peaceprints of WNY
Allison DeHonney CEO/ Executive Director Buffalo Go Green
LuAnne Brown Chief Executive Officer Buffalo Prenatal Perinatal Network
Thomas Beauford President and CEO Buffalo Urban League
CJ Urlaub Sr. Vice President, Strategic Growth and Partnerships Catholic Health
Mary O’Leary Director of Community Services Cattaraugus County, Department of Community Services
Heidi Milch Executive Director CCNY
Carmelo Hernandez Director of Community Mental Hygiene Services Chautauqua County Department of Mental Hygiene & Social Services
Esmeralda Sierra President Hispanic Heritage Council
Steve Harvey Chief Executive Officer Integrity Partners
Doris Carbonell-Medina Senior Community Development Officer Lisc, Inc.
Concetta Ferguson Chief Innovation and Program Development Officer People Inc.
Laura Pennington President and CEO Pinnacle
Bridget Bartolone SNAPCAP Executive SNAPCAP
Heather Brown Assistant Executive Director The Resource Center
Trina Burruss President and CEO United Way of Buffalo & Erie County

 

Grievance Process

Process Details

To submit a confidential Grievance or Complaint please contact us:

Call: 716-431-5100, ext. 6, or CLICK HERE to send a confidential email.

We will return your message within 72 business hours if you provide contact information.

For more information about
Western New York
Integrated Care Collaborative,
click here.

logomark for Western New York Integrated Care Collaborative